Manufacturing · Global Industrial Manufacturer
Agentic automation across back-office operations, with 171% first-year ROI
The Challenge
Back-office teams handled high volumes of repetitive, multi-system tasks across ERP, procurement, and logistics, creating slow cycle times and burnout.
Point automations were brittle and broke whenever an upstream schema or process changed.
Our Approach
Deployed agentic orchestration to coordinate multi-step tasks across departments, with human-in-the-loop checkpoints for exceptions.
Backed the agents with self-healing data pipelines that adapt to schema drift automatically, keeping automations resilient in production.
“The agents don't just execute steps — they adapt when our systems change. Our people moved off the keyboard and onto the work that actually needs judgment.”
Capabilities Deployed
Illustrative engagement. The client is an anonymized industry archetype and figures reflect typical outcomes and published industry benchmarks.